Best ServiceNow Training
Highly Rated
5/5
ServiceNow is a cloud-based IT Service management tool, which is growing exponentially in the space of ITSM and IT Governance. Organizations across the globe are implementing ServiceNow to create a lone structure of record for enterprise IT, reduce the IT operational costs and to improve the effectiveness and efficiency. ServiceNow is an excellent platform to develop custom applications according to the business requirements of the customers.
A person just needs to have basic knowledge and should know the fundamental concepts of database tables and columns. However, people having the following job roles can opt for this course as it will be an added advantage to their resume.
- Development Engineer
- Service Assurance Manager
- Application Support Manager
- Consultant Product Developer
- Project Manager
- Javascript And Troubleshooting
ServiceNow Development Course Contents
Module-1: Glide Objects
- Glide Record and Methods
- Glide Form and Methods
- Glide System and Methods
- Glide User and Methods
- Glide Aggregation
- Glide Date and Time
- Glide Ajax
Module-2: Update Sets and Cloning Instances
- Create update
- Merge Update sets
- Review and Committing update sets
- Export and Imort update sets
- Remove Update Sets
- Move changes Dev instance to Test instance
- Cloning Instance
Module-3: Core Configuration
- Create and modify UI Policies,
- Client Scripts,
- Business Rules,
- Script Includes
- UI Actions
- Data Policy
- Create events and configure email notifications
- Set up Access Control Rules
Module-4: Customizing Homepage
- Creating Gauges
- Define CSS properties, UI Properties
- Change visibility of Homepage and banner
- Determine if an application is a good fit with Service Now
- Design and implement a data model
- Create modules
- Create mobile versions of applications
- Use Application Scope
Module-5: Workflow Activities
- What is Workflow?
- Workflow Editor
- How to create a new workflow
- Modifying Existing workflow
- Checkout and Publishing workflow
- Core Activities
- Working with Activities
- Copying existing one and create new one
Module- 6: Security and Restricting Access
- Restrict access to applications and application modules
- Automatically create application Access Controls
- Manually create, test, and debug Access Controls
- Use Glide System methods to script security
- Use Application Scope to protect application artifacts
Module -7: Application Automation
- Write, test, and debug Workflow
- Implement and use Document Feeds
- Create and use Application Properties
- Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
- Send and receive email and Design and create Homepages and reports
Module- 8: Working with External Data
- Import data in CSV or Excel format
- Integrate to, including testing and debugging, an external data source using SOAP
- Integrate to, including testing and debugging, an external data source using REST